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Mariner Management & Marketing LLC

Engage Volunteers

Blog
Jul 21
Peggy Hoffman
Super heroes - kids dressed as

I love it when an idea is repeated. For then, we being to analyze (read Joe Rominiecki’s article Chapter Restructuring: A Board’s Most Difficult Job).  And then the idea gets intentional thought (read Jamie Notter’s excellent post Engagement: Local vs. National). And finally we get brave enough to act. I’m talking about changing the approach to chapters.

Blog
Jul 17
Peggy Hoffman

Volunteers for all types of organizations are asking for change - change in how they volunteer, when they can volunteer and where they volunteer. They are asking for flexibility in their volunteering. Organizations that are responding are doing so by re-imaging their volunteer program.

Blog
Jul 06
Peggy Hoffman
Dancing people

Distributed teams are a common theme for association volunteer leaders as most find they are leading a group of individuals scattered throughout a state, across the US or around the globe. This is counter to what we experience in our regular job. Yes, that is changing, but still few of us have the skill set to match this type of leadership.

Blog
Jul 02
Peggy Hoffman
Computer mice facing off

One commonality among association volunteer leaders is the nature of the teams they lead: distributed. Leading a distributed team presents challenges that many of us don’t have in our day-to-day jobs (although this is increasingly changing) so it’s a skill we need to help volunteers build. In a training for volunteer leaders on the topic, I offer a key ingredient for success: a commitment to communications.

Slide Deck
Jul 01
Peggy Hoffman
Slide Deck
Jul 01
Peggy Hoffman

Four associations share how they use technology and new volunteer models to drive member volunteering. From the 2016 ASAE MM&C Conference session with the American Association of Diabetes Educators, Project Management Institute, NCURA, and Mariner Management.

Blog
Jul 01
Peggy Hoffman
Dominoes - where to start

July is a month of turnovers in association volunteering. This is the time we greet new volunteers to committees, chapters and boards. It’s the time we welcome new committee chairs. Whether it’s July for your association or another month, the question is always “where do we start?” when it comes to preparing our members to take on volunteer roles.

Blog
Jun 09
Peggy Hoffman
Hands in air

“It’s an embarrassment of riches” is how National Museum of African American History and Culture’s Director of Education Esther Washington described their volunteer pool. As the museum readies for its September 24 opening, Washington is busily preparing their 300-vounteer workforce. There are many amazing elements of this story which offer insight for associations.

Case Study
May 18
Peggy Hoffman

In the fall of 2015, ASAE Foundation launched this research study to address the institutional aspects of volunteer management. The intent is to answer the question, “What components of a volunteer management program lead to mutual benefit between the association and the volunteer?” Phase I of this process was a survey of association staff conducted to collect data regarding association volunteer programs and measuring the associations’ satisfaction with their programs, followed by a series of qualitative interviews. The intent of this summary report is to share some high-level findings from the first survey in which 1,016 unique associations participated.

General: Volunteering
How We Help: Engage Volunteers
Blog
May 18
Peggy Hoffman
lazy offfice worker

<p>I recently spoke with a chapter volunteer leader who’s willing to give it a try but about ready to throw it all in. Do you want to know why? Well it seems that the bar for getting on the chapter leadership is how many years you’ve put in not performance. When she looks around the table, she sees low performance and hears all about how there’s this issue and that issue.</p>

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