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Association Management

Blog
Jan 25
Peggy Hoffman

It is so unpleasant. But I noted in a recent post, it is more unpleasant to live with the consequences of not firing – or at least addressing – a poor-performing volunteer.

I did in fact have to fire a volunteer. In most cases I have been able to work around the situation with some counseling and shifting of positions. But there came the day, where firing was the best option. I followed the basic HR recommendations:

Blog
Jan 13
Peggy Hoffman

I opened my email this morning and the first email was from Lisa Junker, editor-in-chief at Associations Now. Short and sweet.

Blog
Jan 04
Peggy Hoffman

Leaving a sinking ship takes valor.

Spent time today with a wonderful seasoned volunteer who's taking a 2nd turn at the presidency. Yes, the chapter was sinking, but it's still taking on water. I learned three years ago, that allowing the ship to "sink" brought out volunteers who didn't step forward as long as I would handle "it". We in national positions need to give our long-term volunteers the right to "leave" and to acknowledge their valor. It's the only way to change the tide.

Blog
Dec 28
Peggy Hoffman

thin ice signThere I sat in a volunteer committee meeting when the question came up “what’s the threat, why should I give to the ASAE Foundation?” “I understand the threat if I don’t give to American Red Cross or the Haiti Relief Fund or Katrina relief, but I don’t see the threat for this [ASAE] foundation.”

Blog
Dec 14
Peggy Hoffman

elephantIt happened twice in one week - there was a huge elephant in the room that all the volunteers worked around during their meeting.

Blog
Dec 06
Peggy Hoffman

I’m taking part in the virtual book tour Maddie Grant and Lindy Dreyer are doing to explore concepts from Open Community: a little book of big ideas for associations navigating the social web. In this post, I asked Lindy and Maddie to dig a little deeper into the concept of sharing control, which they describe in the book.

Blog
Dec 01
Peggy Hoffman

Behind every great volunteer is a "system" and the best have a "Queen of Volunteers."

Case in point: Linda Sappington has come to be known as the “Queen of Volunteers” in Southern Utah where for 17 years, she has served as director of the Volunteer Center of Washington County. She began with a group of 300 and as she moves to a new position leaves 1,500 volunteers in seven different programs. Read the story and ask do your volunteers have the right system?

Blog
Nov 30
Peggy Hoffman

This month I've found a bounty of resources that I've tagged and used. Among them are thesace gems: 

Blog
Nov 22
Peggy Hoffman

Open Community Chapter TitleBefore I finished reading Maddie Grant and Lindy Dreyer’s book Open Community I was already raving about it. I passed it around the room of the leadership conference where I was speaking.

Blog
Nov 19
Peggy Hoffman

NAR Game Changer Challenge logoThe National Association of Realtors "2010 NAR Game Changer contest" is a winning idea - twice. The contest is a fresh take on the chapter award. It also became a fresh take on how to jumpstart new ideas and new energy at the local level. And, it really is a fresh take on how to support chapters.

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