More than 150 association pros representing some 100 associations with responsibility around member components gathered to explore how to leverage chapters at the second annual Component Exchange last month. There’s so much to report so we’ll start here with a few take-aways. (1) Map the journey There are many intersections in the member journey where […]

Ernie Smith shared four lessons he sees in his Association’s Now post on craft breweries and chapters. What Ernie is doing is underscoring two salient points: (1) the traditional model for chapters needs refreshing and (2) we need only look beyond associations to find lots of examples and models to guide us doing just that. […]

We’ve traveled around the country this year, working with component (the catch-all phrase for all chapter models) volunteers and our resounding answer is: They can. Doesn’t sound overly optimistic you say? Well, the fuzziness comes from two directions. One, associations who don’t invest properly and so get mixed results. Two, aging chapter models that miss […]

A look at the history of associations tells us that chapters were often the seed for what is now a national or global organization. Take for example The Philadelphia Bar Association. It was founded in 1802, making it the oldest Association of lawyers in the United States; 64 years later in 1878, 20 state associations […]

Getting the digital generations engaged in our association is a constant conversation. I think we are better off in many cases asking our own members from these generations than scouring research. Which is why I find the work from the ASAE NextGen Project a useful guide. The NextGen project comes out of a facilitated discovery […]

A common theme I hear from chapters across associations is no one wants to volunteer. The counter to this statement is the 58% of the non-volunteering members in an ASAE Foundation study said they were interested in being more engaged. Given the context of the question which was on volunteering and accepting the premise that […]

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