Chapter

On January 7, Mariner president & executive director Peggy Hoffman sat down with Ernesto Gluecksmann and Caroline Broder of Through the Noise podcast to talk about member/volunteer engagement. She also covers to empower your members, as volunteers and through their member communities, to move the mission and meet members’ need. Click here to listen in […]

Why have chapters? Rick Grimm, CEO, NIGP – The National Institute of Government Procurement, doesn’t skip a beat in answering: “Chapters are where the knowledge sharing and networking happens,” he said. Ask about membership arrangement and he’s equally quick to respond: “Don’t get hung up on whether chapter members are members of the National association […]

At CEX 18, we heard from many association execs that they needed to do something different for their components (chapters, affiliates, regions, etc.). They were facing groups struggling to find volunteers, having difficulty filling seats at events and failing to get basic – yet important – administrative tasks completed. Others said they just wanted a […]

Recycling leaders. Empty positions. Tired leaders. So how can we at the national level help solve this problem so common at the local level? Help local groups think differently. Coach your chapters on how to attract the new volunteer. And then take one more step and actively help them. (1) Embrace new volunteer model and […]

If you walked into room W184 at #ASAE18, you would have found the chairs out-of-whack, music in the air, interesting snippets of innovation in action on a rotating slide deck and lots of buzz. At the end of the 90-minutes, you would have discovered that hacking our current chapters is fun and possible. Our hackathoners […]

More than 150 association pros representing some 100 associations with responsibility around member components gathered to explore how to leverage chapters at the second annual Component Exchange last month. There’s so much to report so we’ll start here with a few take-aways. (1) Map the journey There are many intersections in the member journey where […]

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Mariner Management & Marketing provides association management, volunteer coordinator and leadership development information for associations and non-profit organizations.