11 ways to help chapters avoid (or handle) a crisis

11 ways to help chapters avoid (or handle) a crisis

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The way you approach crisis management in your chapters depends on your established relationships. With this mind –take time to examine your relationship by pausing and focusing on where chapters stumbled in the past and how you be there to help avoid these pitfalls...
CEX 2022 Workshops!

CEX 2022 Workshops!

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Chapters (by any name for your geographic components) create vital links for members. How can your association create vital links with these chapters/components? That’s a question association execs are asking so we’re inviting all interested to sit around...
Need a reason to Volunteer? Here’s 20!

Need a reason to Volunteer? Here’s 20!

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Why should you volunteer? After all, who has the time in this busy world to take on one more responsibility? But before you think about volunteer as a time-draining activity with little benefit, check out these 20 reasons why volunteering for your professional...
Show Your Volunteers the Love During #NVW!

Show Your Volunteers the Love During #NVW!

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Spring is in the air … or is it still winter? Here in Maryland, we’re never quite sure. As the saying goes … if you don’t like the weather, just wait 5 minutes. Of course, this adage can be said just about everywhere, but one thing we can all be sure of is that while...

Chapter Benchmarking Unwrapped #2

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The 2022 Association Chapter Benchmarking is here! The report, conducted by Billhighway and Mariner, is a data analysis derived from the perspectives of CEOs, CRPs (or association staff overseeing chapter operations), and chapter leaders, along with findings from CEO...
From the Past: 20 Posts That Still Resonate

From the Past: 20 Posts That Still Resonate

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Yes, you heard it – or in case you didn’t – Mariner turned 20 this year! That’s right … Mariner set sail in January 2002 with a belief that there was a better way to support chapters and chapter volunteers. In the course of those 20 years, this simple belief has...

Mariner Management & Marketing provides association management, volunteer coordinator and leadership development information for associations and non-profit organizations.