Training

Mariner Management president Peggy Hoffman recently sat down with Carol Hamilton on her podcast Mission: Impact to talk about the heart and soul of associations: the volunteer.

In our first post, we introduced a way to shift your volunteer training to one that focuses on the person not the position. Our second post talked about how to build a volunteer matrix based on the 5 basic learning and development levels.

In the last post, we gave you an overview of how the volunteer learning journey concept was developed as well as how it can help your volunteers take charge of their training thus leading to more qualified volunteer leaders.

Our volunteers are motivated. There’s no question there. They begin their volunteer journey enthusiastic, energized, elated to be involved in something they truly believe in.

In our April salute to National Volunteer Week, we talked about using this time to reassess your volunteer training by considering flipping your training programs from a global “here’s what you need” to one that begins with the learner’s needs.

That question is an ongoing conversation between associations and their chapters that is often complicated by differing state restrictions and the comfort levels of members regarding in-person events, leaving associations with no clear answers. To go fully in-person could alienate those that still feel uncomfortable while staying fully virtual risks further diminishing those vital personal […]

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Mariner Management & Marketing is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long term health and growth of your association.

Mariner Management & Marketing provides association management, volunteer coordinator and leadership development information for associations and non-profit organizations.