Training

In our April salute to National Volunteer Week, we talked about using this time to reassess your volunteer training by considering flipping your training programs from a global “here’s what you need” to one that begins with the learner’s needs.

That question is an ongoing conversation between associations and their chapters that is often complicated by differing state restrictions and the comfort levels of members regarding in-person events, leaving associations with no clear answers. To go fully in-person could alienate those that still feel uncomfortable while staying fully virtual risks further diminishing those vital personal […]

As National Volunteer Week approaches (April 18-24), let’s take some time to re-evaluate our volunteer training programs. We know that a comprehensive volunteer and chapter leadership development program is key to success.

Once upon a time, there was a passionate volunteer committee chair. Thanks to Covid, this committee was reinventing its activity and had a compressed timeline. The challenge was making the most of the virtual committee meetings. It called for strong facilitation skills.

So now that we’ve learned how to approach difficult conversations as opportunities rather than obstacles to avoid, how can we take those lessons further and apply them to conversations with our most precious resource … our volunteers?

How many deadlines do your component leaders miss? How many times do you get a request for the same document or a checklist from multiple (or repeat) volunteers? How’s your “trust meter” with your component volunteers?

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Mariner Management & Marketing is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long term health and growth of your association.

Mariner Management & Marketing provides association management, volunteer coordinator and leadership development information for associations and non-profit organizations.