Low-performing chapters are a drag on the system and can fuel member dissatisfaction. Associations often respond with checklists and annual chapter reports, but the results rarely generate improved performance. What can?

How many deadlines do your component leaders miss? How many times do you get a request for the same document or a checklist from multiple (or repeat) volunteers? How’s your “trust meter” with your component volunteers?

In our last post recapping our September 23rd Idea Swap, we talked about six lessons we’ve learned over the past year.

It’s been a month since our last virtual idea swap “Prepping for 2021” held on September 23 and we’re just getting around to posting the recap?

Ok, CRPs … how’s your year going? Here at Mariner, we’ve seen the impact the pandemic and nation-wide protests have had on the associations we work with and sometimes, it isn’t pretty.

On a flight a while back, CRP Tanya Coogan was sharing the usual pleasantries with a fellow passenger when the conversation turned to their respective occupations.

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