What does it mean to coach your volunteers? We are being called to shift our approach to volunteer management from command and control (here’s what you should do) to a coaching mindset where we support and guide our volunteers to meet the change head-on.

The perennial favorite event of chapters, golf tournaments, needed a make-over in 2020. Interestingly in many states, including Mariner’s home state Maryland, golf courses were able to re-open in the first phase with some restrictions, albeit critical ones for golf tournaments. With some ingenuity, a few chapters here and there held their tournaments. Read the story of one chapter and how to propagate their success.

Once upon a time, there was a passionate volunteer committee chair. Thanks to Covid, this committee was reinventing its activity and had a compressed timeline. The challenge was making the most of the virtual committee meetings. It called for strong facilitation skills.

So now that we’ve learned how to approach difficult conversations as opportunities rather than obstacles to avoid, how can we take those lessons further and apply them to conversations with our most precious resource … our volunteers?

Your association and chapters probably face the same challenge the International Interior Design Association (IIDA) wrestles with: filling the industry and association leadership pipeline. What if a chapter had success in this? Here’s a story of a bright spot.

Would you agree the world is in a state of turmoil and just shifting through the cacophony of noise and emotions can be daunting? Throw in the prospect of needing to have that difficult conversation with a volunteer, staff member, colleague etc., and it’s a wonder we all just don’t crawl under our desks.

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Mariner Management & Marketing is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long term health and growth of your association.

Mariner Management & Marketing provides association management, volunteer coordinator and leadership development information for associations and non-profit organizations.