Across a decade of benchmarking, one constant is clear: chapters remain far from universally high performing, and ROI is still opaque thanks to fuzzy metrics and a dearth of shared data on individual engagement. This year’s study raises the alarm that we may be at a...
In our October 16 webinar, we looked how two associations successfully shifted volunteer energy from administrative tasks to governance, strengthen local relationships while boosting engagement, retention, and recruitment. There’s another area where support is...
Associations have served up membership models built around familiar structures, i.e., Special Interest Groups (SIGs), chapters, and online communities to drive engagement. Yes, these components have served as the backbone of engagement, but we’re seeing signs of wear...
As a general rule, associations define “chapters” as components operating within a certain geographic boundary (country, region, state, metro). While they vary in structure, chapters exist to give associations a local presence where a shared vision and mission can...
The 2025 Component Benchmarking study is about to be unveiled! How has the conversation shifted from 2017 when we unveiled the first “formal” benchmarking study and CEX? Not enough and yet some promising shifts. Of course, once it’s released, you’ll want...
Few volunteers sign up to be association professionals; yet too often, that’s exactly what we expect of our component leaders. It doesn’t work. So how can we free volunteers from management tasks and let them focus on what really matters, i.e., advancing the mission?...
