Want to have a better relationship with your volunteer leaders?
Introducing a two-part program designed to help you gain skills and confidence in working with volunteers.
If you are wondering how to have better relationships with your volunteer groups so they are more effective in contributing to your association’s work, or if you don’t feel like you get the right respect from your volunteers, then this program is for you. Whether you oversee a cadre of volunteers or work closely with specific volunteer groups, this will take your work to the next level.
Who should attend? This program is ideal for staff managing volunteer programs and staff liaisons to specific volunteer groups whether you are new to the role or a seasoned pro.
Choose from 2 options (see below for 2026 program dates):
- Mastering Your Volunteer Liaison Role – Part 1 virtual session (two dates available) + Part 2 in-person session
- Navigating Your Volunteer Liaison Role – Virtual session; two dates available
What You Can Use Right Now:
- Decoding the Volunteer-Staff Relationship
- Building a Successful Staff/Volunteer Partnership
- Partnering for Volunteer Success (2-part blog series)
- Holistic Approach to Volunteer Management Report
- Creating Association ROI Through Volunteer Training (Toolkit)
*Have a team ready but need more flexibility? We’re happy to schedule a special group session just for you. Email us or call 301-725-2508 to explore options.
2026 PROGRAM DATES AND DETAILS
Option 1: Mastering Your Volunteer Liaison Role
Full Program
75 minute Virtual Session + an In-person Workshop
Fee: $279
Virtual (choose one): Tuesday, May 12 or Tuesday, June 9 | 2 p.m. ET
In-person: Wednesday, July 8 | Arlington VA
An advanced two-part course where you will learn the basics, then go beyond as you work through scenarios and cases to enhance skill development. Your learning journey begins with a Readiness Assessment to help you understand your current skills and knowledge, and map your own learning journey. *Part 1 is a virtual program offered live or recorded to be completed prior to the full day in-person workshop.
*Want to send the whole team? Save $20 off each ticket when you send 4 or more!
Option 2: Navigating Your Volunteer Liaison Role
Virtual Only
75 minute session
Fee: $50
Choose one:
Tuesday, May 12 @ 2 p.m. ET or Tuesday, June 9 @ 2 p.m. ET
A virtual basics course on being a volunteer liaison. Over 75-minutes, you will explore the essential tasks and responsibilities of the volunteer liaison role, discover tools and resources you need to lead volunteers and gain ideas to build strong and respectful staff-volunteer relationships.
Take a deeper dive into the liaison world by taking the full 2-part Mastering program which includes the virtual session & a full day in-person workshop.
REGISTER HERE!
Choose the option that works best for you!
MEET YOUR TRAINERS AND EVENT HOSTS
Mariner Management and Crystal Lake Partners have partnered to build and bring this training to support association professionals in understanding and mastering their critical role in working with volunteers. Both companies have extensive backgrounds in supporting associations in their volunteer strategy. The Mariner Team led two of the ASAE Foundation’s research studies on association volunteer programs including the latest, A Holistic Approach to Volunteer Management, in 2023. Kristine has been a leading voice in the ASAE Research Foundation’s Foresightworks and joined Mariner in the 2023 volunteer research.
CoNTact Us
Mariner Management & Marketing is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long term health and growth of your association.


