Blog Posts

Turning Insight into Action: What Chapters Need Now

by | Mar 5, 2026 | Blog | 0 Comments

The 2025 Chapter Benchmarking report is out and the most common question we’re heard is ... WHAT NOW? That’s became the purpose of the latest component webinar held on...

Five Fresh Ways Associations Can Energize Their Chapters in 2026

by | Feb 24, 2026 | Blog | 0 Comments

For years, associations have relied on the same chapter‑support playbook: toolkits, templates, training, and checklists. Useful? Sure. But in 2026, they’re not enough...

How can we help our leaders (& ourselves) evolve to meet the moment?

by | Feb 9, 2026 | Blog | 0 Comments

The 2025 Chapter Performance & Benchmarking Report tells us that the nature of association membership has evolved moving the purpose of chapters into a new era—one...

IRS Reopens Group Exemption Applications

by | Jan 28, 2026 | Blog | 0 Comments

The IRS has officially reopened the group exemption application process, ending a pause that began in June 2020. Announced in IRS Revenue Procedure 2026‑8 on January...

Elevate Your Volunteer Strategy in 2026

by | Jan 12, 2026 | Blog | 0 Comments

As we wrote in our last post, 2025 gave us incredible momentum—but the work isn’t done. In 2026, we’re challenging associations to think bigger and act bolder than ever...

Driving Success in 2025 and Setting the Stage for 2026

by | Jan 7, 2026 | Blog | 0 Comments

This month marks our 24th anniversary and as we embark on our 25th year (wow!) serving the association profession, we’ll share accomplishments, dreams realized (and...

Our Favorite Quick Links and Quotes to End the Year

by | Dec 30, 2025 | Blog | 0 Comments

Back in July, we shared a roundup of our favorite reads—articles, posts, papers—all featured in our monthly e-letter, Waypoint*. Later, we followed up with a collection...

A Thank You + A Reveal into 2025 Chapter Trends

by | Dec 17, 2025 | Blog | 0 Comments

The holiday season is upon us and we want to take a moment to thank our clients, partners, and fellow association professionals for your support and collaboration over...

2025 Chapter Performance & Benchmarking Report

by | Dec 10, 2025 | Blog, Case Study | 0 Comments

Across a decade of benchmarking, one constant is clear: chapters remain far from universally high performing, and ROI is still opaque thanks to fuzzy metrics and a...

Reports & Tools

2025 Chapter Performance & Benchmarking Report

by | Dec 10, 2025 | Blog, Case Study | 0 Comments

Across a decade of benchmarking, one constant is clear: chapters remain far from universally high performing, and ROI is still opaque thanks to fuzzy metrics and a...

Decoding the Volunteer-Staff Relationship

by | Aug 22, 2025 | White Paper | 0 Comments

Volunteers are the lifeblood of many associations providing indispensable support that often accounts for 25% or more of the association's total workforce hours....

Volunteering concept

A Holistic Approach to Volunteer Management Report

by | Sep 8, 2023 | White Paper | 0 Comments

New ASAE Research Foundation report reveals a disconnect between what association volunteers do and the value they deliver. Leaders can, however, close the gap with...

chapter word cloud

Is There a Future for Association Chapters?

by | Jan 9, 2023 | White Paper | 0 Comments

While 2020 may have disrupted many chapters, prompting the question “are chapters worth the effort,” it also opened a door to a new way of thinking about chapter...

Create a Chapter Dashboard

by | Oct 17, 2022 | White Paper | 0 Comments

A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth. At the same time,...

evidence based - man looking through microscope

Getting to the Good Stuff: Evidence Based Decision Making

by | Oct 15, 2022 | White Paper | 0 Comments

Associations stand at a crossroads. We have more types and greater amounts of data readily available to us than ever before, and the cost of the tools needed to process...

2022 Chapter Performance & Benchmarking Report

by | Feb 9, 2022 | White Paper | 0 Comments

A Look At What’s Changing for Chapters While we all felt the rumblings in chapters before 2020, the past 22 months have been an exercise in jumping over deepening...

Creating Association ROI Through Volunteer Training (Toolkit)

by | Jun 30, 2021 | White Paper | 0 Comments

Member Volunteers bring passion to their work... What they don’t always have are the leadership and team skills needed to make the most of that passion. Tapping...

Evaluating chapter health

Evaluating the Health of Your Association’s Chapter Program

by | Nov 3, 2019 | White Paper | 0 Comments

A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth. At the same time,...

Webinars

Chapter Benchmarking Insights That Matter Now

by | Mar 5, 2026 | Webinar | 0 Comments

How can these insights inform decisions in the months ahead? Associations already have the data — the question is what to do with it. In this session, we’ll break down...

Local Component Utopia: Building Collaborative Relationships with Local Volunteer Leaders

by | Oct 24, 2025 | Webinar | 0 Comments

In local component utopia, we leverage a positive, cooperative relationship with local volunteer leaders to serve up a highly compelling value proposition at a cost...

Driving Chapter Excellence: Education as a Leadership and Member Benefit

by | Jun 3, 2025 | Webinar | 0 Comments

Education is a cornerstone of chapter success—both as a tool to empower chapter leaders and as a valuable offering to members. In this session, explore actionable...

6 Essential Conversations to have with Component & Chapter Leaders in 2025

by | Apr 9, 2025 | Webinar | 0 Comments

The world is changing rapidly, and so are the needs of our members. To stay ahead, chapter and component leaders must engage in conversations that drive innovation,...

Navigating Your Volunteer Liaison Role

by | Feb 7, 2025 | Video | 0 Comments

Thank you for attending the virtual basics course, Navigating Your Volunteer Liaison Role. Below is the recording of the virtual session where we explored the essential...

Training & Orientation that Motivates

by | Feb 5, 2025 | Webinar | 0 Comments

We have volunteer problems … can’t find them, don’t get the right ones, have ones without a clue. Our volunteers are a lifeline for us: they connect members to...

Volunteer Research For Associations – Overview

by | Jan 20, 2025 | Video | 0 Comments

We know from more than 20 years of research that volunteers are critical to our success. But the research also shows us that there's an important strong correlation...

AMA with the Experts: Power Up Your Association Communities

by | Dec 4, 2024 | Webinar | 0 Comments

This lively and insightful “Ask Me Anything” session brought together experts who specialize in association components like chapters, SIGs, and other member...

Enhancing Chapter Operations: The Power Of Dashboards

by | Nov 7, 2024 | Webinar | 0 Comments

How many of us struggle with getting chapter and component volunteers to submit reports? How many of us have a file folder full of individual spreadsheets or reports?...

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Mariner Management & Marketing is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long term health and growth of your association.