Blog Posts

Partnering for Volunteer Success – part 1

by | Nov 21, 2024 | Blog | 0 Comments

Association staff play a vital role as bridge builders, connecting the organization and its volunteers. Their job is twofold: to communicate the organization's mission...

Shameless Plug: Volunteer Liaison Training Coming in January!

by | Nov 4, 2024 | Blog | 0 Comments

In case you haven't noticed, we’ve been planting “shameless plugs” for our upcoming 2-part staff/volunteer liaison training series in several of our posts lately. This...

Building a successful staff/volunteer partnership

by | Oct 28, 2024 | Blog | 0 Comments

We love it when we find an article that just reinforces our own beliefs. In this article posted by ASAE, Jennifer L. Blanck hits the nail on the head when she notes how...

What we’re reading …

by | Oct 18, 2024 | Blog | 0 Comments

So much to read and so little time to read it all! Here are just a few things we’ve run across lately. Take a look and let us know what you've been reading. ⇒ The AI...

Under the Dashboard Lights

by | Oct 4, 2024 | Blog | 0 Comments

Question: How do you know if your chapter program is truly healthy? And how do you diagnose areas in which your chapter network needs repair? Ok, that’s two questions,...

people clapping

A New Age of Engagement?

by | Sep 26, 2024 | Blog | 0 Comments

Two articles … two views on membership. One is it’s up. The other is it's down. Which one is correct? Both. Yes, member engagement has struggled in the past few years,...

Decoding the Volunteer-Staff Relationship

by | Sep 2, 2024 | Blog | 0 Comments

Volunteers are the lifeblood of many associations providing indispensable support that often accounts for 25% or more of the association's total workforce hours....

Associations, Chapters & Climate Change

by | Aug 26, 2024 | Blog | 0 Comments

Climate change has been covered in many ways (though perhaps not enough since we seem to be stalled). What’s different about the white paper, The Time Is Now:...

Guiding Chapters: A Hike Through Challenges and Triumphs

by | Aug 19, 2024 | Blog | 0 Comments

Inspiration can strike anywhere anytime and this time, it struck Peggy Hoffman* while enjoying some crisp mountain area in central PA! Read on for her insights into...

Reports & Tools

Volunteering concept

A Holistic Approach to Holistic Volunteer Management Report

by | Sep 8, 2023 | White Paper | 0 Comments

New ASAE Research Foundation report reveals a disconnect between what association volunteers do and the value they deliver. Leaders can, however, close the gap with...

chapter word cloud

Is There a Future for Association Chapters?

by | Jan 9, 2023 | White Paper | 0 Comments

While 2020 may have disrupted many chapters, prompting the question “are chapters worth the effort,” it also opened a door to a new way of thinking about chapter...

Create a Chapter Dashboard

by | Oct 17, 2022 | White Paper | 0 Comments

A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth. At the same time,...

evidence based - man looking through microscope

Getting to the Good Stuff: Evidence Based Decision Making

by | Oct 15, 2022 | White Paper | 0 Comments

Associations stand at a crossroads. We have more types and greater amounts of data readily available to us than ever before, and the cost of the tools needed to process...

2022 Chapter Performance & Benchmarking Report

by | Feb 9, 2022 | White Paper | 0 Comments

A Look At What’s Changing for Chapters While we all felt the rumblings in chapters before 2020, the past 22 months have been an exercise in jumping over deepening...

Creating Association ROI Through Volunteer Training (Toolkit)

by | Jun 30, 2021 | White Paper | 0 Comments

Member Volunteers bring passion to their work... What they don’t always have are the leadership and team skills needed to make the most of that passion. Tapping...

Evaluating chapter health

Evaluating the Health of Your Association’s Chapter Program

by | Nov 3, 2019 | White Paper | 0 Comments

A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth. At the same time,...

chapter benchmarking report

2019 Chapter Benchmarking Report

by | Oct 22, 2019 | White Paper | 0 Comments

Mariner Management in collaboration with Billhighway and researcher Kevin Whorton, Whorton Marketing & Research, launched this second edition of the chapter...

Evolution of the Chapter [White Paper]

by | Aug 1, 2019 | White Paper | 0 Comments

Chapters have been around as long as associations and in quite a few instances pre-date their respective national/international association. The need to have the...

Webinars

Enhancing Chapter Operations: The Power Of Dashboards

by | Nov 7, 2024 | Webinar | 0 Comments

Webinar | Enhancing Chapter Operations: The Power of Dashboards October 23, 2024 (webinar) How many of us struggle with getting chapter and component volunteers to...

Be Change Ready: Transform Your Component Strategy

by | Jul 29, 2024 | Webinar | 0 Comments

July 17, 2024 (webinar) Join us for a lively chat with your fellow CRPs who are driving change within their organizations. They’re the change catalysts who’ve taken...

Membership Mastery: Building a Strong National-Chapter Partnership

by | May 2, 2024 | Webinar | 0 Comments

April 17, 2024 (webinar) Component relations professionals and chapter leaders should be on the same team. So why does it often feel like we’re rowing in opposite...

Spark Joy, Not Burnout: Tips to Increase Volunteer Satisfaction

by | Apr 2, 2024 | Webinar | 0 Comments

March 27, 2024 (webinar) Are your chapter leaders feeling the strain of volunteer burnout? You’re not alone! When component relations professionals (CRPs) gather, they...

Launching Your Association’s Chapter Ambassador Program

by | Mar 6, 2024 | Webinar | 0 Comments

Ramp Up Member EngagementIf you asked chapter boards, leaders, members, and staff, to describe your association, chances are you would get a multitude of responses....

Revenue Revamp

by | Feb 8, 2024 | Webinar | 0 Comments

5 Game-Changing Fixes Help Chapters Increase Non-Dues Revenue in 2024January 31, 2024 (webinar) As an association exec, you’d love for 2024 to be a year of strong...

Everything You Need to Know About ChatGPT

by | Nov 15, 2023 | Webinar | 0 Comments

November 8, 2023 (webinar) Join Your Nerdy Best Friend Beth Z, Billhighway, Mariner Management, and Impexium for an in-depth look at ChatGPT and similar tools to...

Beyond Borders: Uniting Chapter Communications

by | Oct 25, 2023 | Webinar | 0 Comments

October 18, 2023 (webinar) Communication lies at the heart of every successful association, driving growth, engagement, and impact in today’s fast-paced world. For...

Revamping Chapter Structures & Processes.

by | Sep 26, 2023 | Webinar | 0 Comments

September 20, 2023 (webinar) Is it time to change your chapter structure? According to our Chapter Performance & Benchmarking Report, 1/3 of associations have made...

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Mariner Management & Marketing is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long term health and growth of your association.