Blog Posts

More FREE webinars added to our list!

by | Feb 23, 2024 | Blog | 0 Comments

Our component/chapter webinar series with our friends at Billhighway continues on February 27 with a look at how to launch your ambassador program with Sheri Singer,...

Do associations need chapters?

by | Feb 21, 2024 | Blog | 0 Comments

Based on the ASAE numbers, about 48% say yes! To put into more context, let’s look at some stats and takeaways from the 2022 Chapter Performance & Benchmarking...

dollar bills in a rubber band

5 Game-Changing Fixes To Help Increase Non-Dues Revenue

by | Feb 10, 2024 | Blog | 0 Comments

It's not about more companies, not about more customers, vendors, suppliers.It's about more champions. Unlocking the potential for robust non-dues revenue growth means...

Need a Win? Here’s a Thought

by | Feb 1, 2024 | Blog | 0 Comments

It’s February and now that you’ve had a full month to reflect on the past year while planning for the new one, how are you feeling? Are you still excited about the...

Empowering Chapters through Transformation

by | Jan 26, 2024 | Blog | 0 Comments

A Billhighway Case Study Billhighway recently released a case study, Transforming Volunteer Leadership: How RIMS & Billhighway Empower Chapters, which provides an...

Insights On a Dime

by | Jan 16, 2024 | Blog | 0 Comments

Cost-Effective Strategies for Collecting Member Feedback This guest blog is by Chelsea Killam, founder of Easy Tiger Insights With the start of a new year, associations...

Free Webinar Series Starts in January!

by | Jan 10, 2024 | Blog | 0 Comments

Great news! Our component/chapter webinar series with our friends at Billhighway kicks off in January with two excellent topics. Join us on January 31 as we talk about...

Helping Board Focus in 2024

by | Jan 3, 2024 | Blog | 0 Comments

Where Boards Should Put Their Focus in 2024 by Mark Athitakis of Association Now is a must-read for association pros and association volunteers.  As I read it, I...

Saying Goodbye to 2023 and Hello to 2024

by | Dec 26, 2023 | Blog | 0 Comments

Hard to believe 2023 is coming to a close!  As we prepare for 2024, we'd like to take some time to look over what we've accomplished in 2023. And of course, as always,...

Reports & Tools

Volunteering concept

A Holistic Approach to Holistic Volunteer Management Report

by | Sep 8, 2023 | White Paper | 0 Comments

New ASAE Research Foundation report reveals a disconnect between what association volunteers do and the value they deliver. Leaders can, however, close the gap with...

chapter word cloud

Is There a Future for Association Chapters?

by | Jan 9, 2023 | White Paper | 0 Comments

While 2020 may have disrupted many chapters, prompting the question “are chapters worth the effort,” it also opened a door to a new way of thinking about chapter...

Create a Chapter Dashboard

by | Oct 17, 2022 | White Paper | 0 Comments

A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth. At the same time,...

evidence based - man looking through microscope

Getting to the Good Stuff: Evidence Based Decision Making

by | Oct 15, 2022 | White Paper | 0 Comments

Associations stand at a crossroads. We have more types and greater amounts of data readily available to us than ever before, and the cost of the tools needed to process...

2022 Chapter Performance & Benchmarking Report

by | Feb 9, 2022 | White Paper | 0 Comments

A Look At What’s Changing for Chapters While we all felt the rumblings in chapters before 2020, the past 22 months have been an exercise in jumping over deepening...

Creating Association ROI Through Volunteer Training (Toolkit)

by | Jun 30, 2021 | White Paper | 0 Comments

Member Volunteers bring passion to their work... What they don’t always have are the leadership and team skills needed to make the most of that passion. Tapping...

Evaluating chapter health

Evaluating the Health of Your Association’s Chapter Program

by | Nov 3, 2019 | White Paper | 0 Comments

A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth. At the same time,...

chapter benchmarking report

2019 Chapter Benchmarking Report

by | Oct 22, 2019 | White Paper | 0 Comments

Mariner Management in collaboration with Billhighway and researcher Kevin Whorton, Whorton Marketing & Research, launched this second edition of the chapter...

Evolution of the Chapter [White Paper]

by | Aug 1, 2019 | White Paper | 0 Comments

Chapters have been around as long as associations and in quite a few instances pre-date their respective national/international association. The need to have the...


Revenue Revamp

by | Feb 8, 2024 | Webinar | 0 Comments

5 Game-Changing Fixes Help Chapters Increase Non-Dues Revenue in 2024January 31, 2024 (webinar) As an association exec, you’d love for 2024 to be a year of strong...

Everything You Need to Know About ChatGPT

by | Nov 15, 2023 | Webinar | 0 Comments

November 8, 2023 (webinar) Join Your Nerdy Best Friend Beth Z, Billhighway, Mariner Management, and Impexium for an in-depth look at ChatGPT and similar tools to...

Beyond Borders: Uniting Chapter Communications

by | Oct 25, 2023 | Webinar | 0 Comments

October 18, 2023 (webinar) Communication lies at the heart of every successful association, driving growth, engagement, and impact in today’s fast-paced world. For...

Revamping Chapter Structures & Processes.

by | Sep 26, 2023 | Webinar | 0 Comments

September 20, 2023 (webinar) Is it time to change your chapter structure? According to our Chapter Performance & Benchmarking Report, 1/3 of associations have made...

Drive Members Engagement through Revitalized Chapter Events

by | Jul 27, 2023 | Webinar | 0 Comments

July 19, 2023 (webinar) Are your chapter events struggling to capture member interest? Do you face challenges in creating impactful experiences that resonate and keep...

6 Habits to Build in Your Components (& for CRPs!)

by | May 31, 2023 | Webinar | 0 Comments

March 15, 2023 (webinar) As James Clear states, “You do not rise to the level of your goals. You fall to the level of your systems.” When systems become outdated and...

The 5 Most Important Metrics for Your Components

by | May 31, 2023 | Webinar | 0 Comments

February 15, 2023 (webinar) Are you ready to make your components more successful this year? Listen in above as we explore five (5) positive habits that you need to...

11 ways to help chapters avoid (or handle) a crisis

by | Nov 22, 2022 | Webinar | 0 Comments

Sit back and enjoy this webinar where we decode crises we see (and feel) in chapters. We cover all kinds of troublesome scenarios, from chapter financial mismanagement,...

20 Things You Can Do for Your Chapters

by | Sep 21, 2022 | Webinar | 0 Comments

2022 was a big year for moving forward with “the new normal,” but are you ready to take your chapters to the next level in 2023? How will you make your volunteers’...

CoNTact Us

Mariner Management & Marketing is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long term health and growth of your association.