Resources
Mariner resources include blog posts, videos, white papers, case studies and slide decks for associations, their members and volunteers.
Blog Posts
-
What is your superpower?
So here we are, heading into a new year (and decade!) with a mixture of optimism and trepidation (yes, I put optimism first đ). So many questions: What does 2021 hold for us? How will this past year affect â positively or negatively â our associations, our chapters,... read more -
Will Chapters Be Relevant in 2021?
For many of us working in component (chapter) relations, there are days when our answer is a resounding yes, and others where itâs more of a whispered maybe. The fact is that the role of components (e.g., geographic groups chartered or affiliated) is changing which in turn impacts the answer for each association.
read more -
We talked chapters at CEX
CEX 2020 may be over but the lessons learned are only now being absorbed. It was a whirlwind of sessions, games (trivia, bingo and a wild scavenger hunt), and networking all in a virtual setting. Missed it or need a reminder? Hereâs the list of recaps. Check back because weâll keep adding links as we add recaps.
read more -
Trying on the coaching hat
What does it mean to coach your volunteers? We are being called to shift our approach to volunteer management from command and control (hereâs what you should do) to a coaching mindset where we support and guide our volunteers to meet the change head-on.
read more -
See a Chapter Bright Spot? Propagate It!
The perennial favorite event of chapters, golf tournaments, needed a make-over in 2020. Interestingly in many states, including Marinerâs home state Maryland, golf courses were able to re-open in the first phase with some restrictions, albeit critical ones for golf tournaments. With some ingenuity, a few chapters here and there held their tournaments. Read the story of one chapter and how to propagate their success.
read more -
Building Volunteer Success through Feedforward
Once upon a time, there was a passionate volunteer committee chair. Thanks to Covid, this committee was reinventing its activity and had a compressed timeline. The challenge was making the most of the virtual committee meetings. It called for strong facilitation skills.
read more -
Have a coachlike conversations with your volunteers
So now that weâve learned how to approach difficult conversations as opportunities rather than obstacles to avoid, how can we take those lessons further and apply them to conversations with our most precious resource ⊠our volunteers?
read more -
A Bright Spot in Chapters
Your association and chapters probably face the same challenge the International Interior Design Association (IIDA) wrestles with: filling the industry and association leadership pipeline. What if a chapter had success in this? Here’s a story of a bright spot.
read more -
Hard conversations arenât about finding perfection
Would you agree the world is in a state of turmoil and just shifting through the cacophony of noise and emotions can be daunting? Throw in the prospect of needing to have that difficult conversation with a volunteer, staff member, colleague etc., and itâs a wonder we all just donât crawl under our desks.
read more
Reports & Tools
Whitepapers
-
Evaluating the Health of Your Association’s Chapter Program
A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth. In this paper, youâll discover practical ideas and approaches to help you evaluate your chapter programâs health and pinpoint ways to strengthen it.
read more -
2019 Chapter Benchmarking Report
Mariner Management in collaboration with Billhighway and researcher Kevin Whorton, Whorton Marketing & Research, launched this second edition of the chapter benchmarking study in late 2018. The survey was designed to gather industry data about association chapter... read more -
Evolution of the Chapter [White Paper]
Chapters have been around as long as associations and in quite a few instances pre-date their respective national/international association. The need to have the face-to-face âin my neighborhoodâ connections remains strong. Whatâs changed is the need for a... read more -
Fully Developing Your Volunteer Workforce – Handout
Fully Developing Your Volunteer Workforce – handout for #FSAE17 session.
read more
Includes 5 key findings of the ASAE Foundation research, drivers for
volunteer satisfaction, and a tool for gauging your volunteer program. -
Bright Lights, Vibrant Components
The dashboard indicator concept flashes visual signs of organizational health. See how this tool can monitor key success factors and warn of problem areas that need fixing. Download the report for more information.
read more -
Are Chapters Worth The Effort: 2016 Chapter Benchmarking Report
The first Chapter Benchmarking Study sought to shed light on association chapter programs from structure to support to measurement. In this report you’ll find data on a standard practices regarding membership, programming, requirements and metrics for chapters as well as insight on questions such as are chapters still relevant, are associations making changes to chapters and how do we evaluate our chapters.
read more -
Association Components Commonly Used Terms
Within the association community, we have many terms for our member communities that are somewhat vague and too often used interchangeably. This info sheet is intended to provide a guide for understanding the terms commonly used to refer to member communities and their relationship with a lead organization. Sources include Component Relationship Handbook (ASAE), IRS and Association Law Handbook (ASAE).
read more -
ASAE 2006 Chapter ROI Report
In 2006, ASAE’s Component Section Council reached out to members to ask how they determined the ROI for their chapters. The results were mixed. That is to say, that hard numbers were rarely reported, but chapters were nonetheless credited with moving mission and members.
read more -
A Checklist for an Energetic Volunteer Workforce
What makes us different than any other organization is our members!
What makes us successful is engaging those members!
read more
CoNTact Us
Mariner Management & Marketing is your partner in helping association volunteers and staff create the greatest possible value for your members and in ensuring the long term health and growth of your association.
