Resources
Mariner resources include blog posts, videos, white papers, case studies and slide decks for associations, their members and volunteers.
Blog Posts
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What’s your challenge going into 2022
Our last post recapped our October idea swap which highlighted some of the lessons we learned in 2020/21 and how we can use them to shape a more positive future. During the swap, we also split into groups to brainstorm on three challenges.
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Thinking positively and proactively about 2022
How about we switch that up a bit and instead of just looking back at what worked and didn’t work, let’s look ahead by strategizing on how we can build on the lessons we learned in the past 2 years.
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Virtual Idea Swap: Coaching Your Chapter Leaders for Success
What would we do without chapter volunteers? They’re our everything! Year after year, volunteers step up, take on chapter leadership roles, then step aside for the next set of leaders.
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Add Your Voice & Get Results Early
VolunteerPro | Tobi Johnson & Associates has opened their annual global “state of the industry” survey and we’d like to get some association voices in the mix. This year’s survey will dig deeper into key themes so don’t miss out!
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National Hispanic Heritage Month 2021
September 15-October 15 marks National Hispanic Heritage Month. If you haven’t had a chance to hear the voices and check out the stories of Hispanic/Latinx association pros, check out the story project at ASAE.
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Prepping for 2022: Chapter Virtual Idea Swap
With 2021 winding down, what’s ahead for chapters? COVID will still be “a thing” and, for some, budgets will still be in flux. We can expect there will be challenges and new opportunities galore.
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Impact of Volunteers on the Mission
Mariner Management president Peggy Hoffman recently sat down with Carol Hamilton on her podcast Mission: Impact to talk about the heart and soul of associations: the volunteer.
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Building pathways to leadership
In our first post, we introduced a way to shift your volunteer training to one that focuses on the person not the position. Our second post talked about how to build a volunteer matrix based on the 5 basic learning and development levels.
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Tapping the volunteer career pathway
In the last post, we gave you an overview of how the volunteer learning journey concept was developed as well as how it can help your volunteers take charge of their training thus leading to more qualified volunteer leaders.
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Reports & Tools
Whitepapers
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Creating Association ROI Through Volunteer Training (Toolkit)
Member Volunteers bring passion to their work… What they don’t always have are the leadership and team skills needed to make the most of that passion. Tapping effectively into the diverse skills, knowledge and energy of our volunteers requires a commitment on... read more -
Evaluating the Health of Your Association’s Chapter Program
A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth. In this paper, you’ll discover practical ideas and approaches to help you evaluate your chapter program’s health and pinpoint ways to strengthen it.
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2019 Chapter Benchmarking Report
Mariner Management in collaboration with Billhighway and researcher Kevin Whorton, Whorton Marketing & Research, launched this second edition of the chapter benchmarking study in late 2018. The survey was designed to gather industry data about association chapter... read more -
Evolution of the Chapter [White Paper]
Chapters have been around as long as associations and in quite a few instances pre-date their respective national/international association. The need to have the face-to-face “in my neighborhood” connections remains strong. What’s changed is the need for a... read more -
Fully Developing Your Volunteer Workforce – Handout
Fully Developing Your Volunteer Workforce – handout for #FSAE17 session.
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Includes 5 key findings of the ASAE Foundation research, drivers for
volunteer satisfaction, and a tool for gauging your volunteer program. -
Bright Lights, Vibrant Components
The dashboard indicator concept flashes visual signs of organizational health. See how this tool can monitor key success factors and warn of problem areas that need fixing. Download the report for more information.
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Are Chapters Worth The Effort: 2016 Chapter Benchmarking Report
The first Chapter Benchmarking Study sought to shed light on association chapter programs from structure to support to measurement. In this report you’ll find data on a standard practices regarding membership, programming, requirements and metrics for chapters as well as insight on questions such as are chapters still relevant, are associations making changes to chapters and how do we evaluate our chapters.
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Association Components Commonly Used Terms
Within the association community, we have many terms for our member communities that are somewhat vague and too often used interchangeably. This info sheet is intended to provide a guide for understanding the terms commonly used to refer to member communities and their relationship with a lead organization. Sources include Component Relationship Handbook (ASAE), IRS and Association Law Handbook (ASAE).
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ASAE 2006 Chapter ROI Report
In 2006, ASAE’s Component Section Council reached out to members to ask how they determined the ROI for their chapters. The results were mixed. That is to say, that hard numbers were rarely reported, but chapters were nonetheless credited with moving mission and members.
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