What we’re reading …

What we’re reading …

We’re busy compiling data for our 2025 Chapter Benchmarking Study and looking forward to sharing the results with you in the coming months! In the meantime, be sure to check out these reports looking at the future of associations in a complicated and changing world. 📃...
Modernizing vs Fixing Association Chapters

Modernizing vs Fixing Association Chapters

Ten years ago we started a journey with a national association seeking to modernize its chapters. Moving from chapters to regional coordinating bodies supported through HQ services, including accounting and finance, data/tech support, and communications, led to...
Needed: New Ways to Recognize/Reward Volunteers

Needed: New Ways to Recognize/Reward Volunteers

We’re knee-deep in interviews with volunteers from a cross-section of associations as part of a number of volunteer strategy projects. There’s still lots of passion. There is also less time, less patience with volunteering that doesn’t move needles, and a sense of a...
See a Chapter Bright Spot? Propagate It!

See a Chapter Bright Spot? Propagate It!

The perennial favorite event of chapters, golf tournaments, needed a make-over in 2020. Interestingly in many states, including Mariner’s home state Maryland, golf courses were able to re-open in the first phase with some restrictions, albeit critical ones for golf...
A Bright Spot in Chapters

A Bright Spot in Chapters

Your association and chapters probably face the same challenge the International Interior Design Association (IIDA) wrestles with: filling the industry and association leadership pipeline. Their New England chapter meanwhile was acting. In 2013, IIDA New England...