Shift your thinking … Reboot your volunteer training

Shift your thinking … Reboot your volunteer training

In our April salute to National Volunteer Week, we talked about using this time to reassess your volunteer training by considering flipping your training programs from a global “here’s what you need” to one that begins with the learner, i.e., what the volunteer needs....
A New Approach to Volunteer Training

A New Approach to Volunteer Training

As National Volunteer Week approaches (April 18-24), let’s take some time to re-evaluate our volunteer training programs. We know that a comprehensive volunteer and chapter leadership development program consisting of multi-channel, asynchronous, and live delivery...
Building Volunteer Success through Feedforward

Building Volunteer Success through Feedforward

Once upon a time, there was a passionate volunteer committee chair. Thanks to Covid, this committee was reinventing its activity and had a compressed timeline. The challenge was making the most of the virtual committee meetings. It called for strong facilitation...
Have a coachlike conversations with your volunteers

Have a coachlike conversations with your volunteers

So now that we’ve learned how to approach difficult conversations as opportunities rather than obstacles to avoid, how can we take those lessons further and apply them to conversations with our most precious resource … our volunteers? In her 2020 CEX presentation...
Shifting from Deadline Driven to Guideline Driven

Shifting from Deadline Driven to Guideline Driven

How many deadlines do your component leaders miss? How many times do you get a request for the same document or a checklist from multiple (or repeat) volunteers? How’s your “trust meter” with your component volunteers? The last question is included because too often...