by Carol Blattau
Good old-fashioned communication is one of the best ways to build successful relationships with your chapters. Communication is a two-way street, but not everyone communicates in the same way. Have you ever been frustrated by the lack of transparency between you and...
by Carol Blattau
We all know that at some point, we need our chapters to change. And whether that change is small or large, we will experience some resistance from chapter leaders. So, what is an association to do? We know resistance to change is natural. Anytime you introduce a new...
by Carol Blattau
When you discover a new tech tool, do you sign right up? Sit back and wait? Shake your head? More than 130,000 new apps hit mobile platforms every month, and thousands of new startups target us with ads…all promising to be the best tech you’ve ever used. And the...
by Carol Blattau
National Volunteer Week (April 17 – 23) is an opportunity to shine a light on the people who tirelessly serve our associations. Volunteers represent a large portion of our organizations and keep our chapters thriving, making them critical to our ability to meet...
by Carol Blattau
February is the month of love! And you know who we love most? CRPs! CRPs make a difference every day by helping their association and chapters solve the challenges in front of them. But where do CRPs turn for help? Your community of course…and Billhighway &...
by Carol Blattau
The 2022 Association Chapter Benchmarking is here! The report, conducted by Billhighway and Mariner, is a data analysis derived from the perspectives of CEOs, CRPs (or association staff overseeing chapter operations), and chapter leaders, along with findings from CEO...
