A healthy chapter program delivers valuable benefits for an association. It drives member engagement, member satisfaction, and overall member growth. At the same time, managing a chapter program can be a tricky business. It requires sustainable chapter leadership, a...
Mariner Management in collaboration with Billhighway and researcher Kevin Whorton, Whorton Marketing & Research, launched this second edition of the chapter benchmarking study in late 2018. The survey was designed to gather industry data about association chapter...
Chapters have been around as long as associations and in quite a few instances pre-date their respective national/international association. The need to have the face-to-face “in my neighborhood” connections remains strong. What’s changed is the need for a...
Previously recorded podcast via Association Chat KiKi L’Italien, Founder/CEO of Association Chat, sits down with Peggy Hoffman, FASAE, CAE, Mariner Management; Charlotte Muylaert, Billhighway; and Dresden Farrand, MPA, MPP, CAE, Vice President of Chapter...
Fully Developing Your Volunteer Workforce – handout for #FSAE17 session. Includes 5 key findings of the ASAE Foundation research, drivers for volunteer satisfaction, and a tool for gauging your volunteer program....
Twenty-three of the 25 affiliate groups of the Maryland-based bakery association measured up to headquarters performance standards within one year of their launch as part of a new initiative to build a stronger association network. Time to celebrate? After all that’s...
![Evolution of the Chapter [White Paper]](https://marinermanagement.com/wp-content/uploads/2018/11/evolution-1295256_640.png-freeusepixabay.png.webp)
