The holiday season is upon us and we want to take a moment to thank our clients, partners, and fellow association professionals for your support and collaboration over the years. In January 2002, we set out with this single belief: chapters and their volunteers...
Across a decade of benchmarking, one constant is clear: chapters remain far from universally high performing, and ROI is still opaque thanks to fuzzy metrics and a dearth of shared data on individual engagement. This year’s study raises the alarm that we may be at a...
Associations have served up membership models built around familiar structures, i.e., Special Interest Groups (SIGs), chapters, and online communities to drive engagement. Yes, these components have served as the backbone of engagement, but we’re seeing signs of wear...
As a general rule, associations define “chapters” as components operating within a certain geographic boundary (country, region, state, metro). While they vary in structure, chapters exist to give associations a local presence where a shared vision and mission can...
The 2025 Component Benchmarking study is about to be unveiled! How has the conversation shifted from 2017 when we unveiled the first “formal” benchmarking study and CEX? Not enough and yet some promising shifts. Of course, once it’s released, you’ll want...
In local component utopia, we leverage a positive, cooperative relationship with local volunteer leaders to serve up a highly compelling value proposition at a cost members are willing and able to pay. This ideal relationship produces complimentary programs supported...
