The 2025 edition of the Association Evolve Journal came out earlier this year! Once again, Mariner SME’s Peter Houstle and Peggy Hoffman were invited to share their insights, drawing from their extensive experience in volunteer management. Download the journal to read...
Since 2016, Chapter/Component Benchmarking research has uncovered evolving best practices. In 2022, we amplified insights by bringing in CEOs and chapter leaders. Now, we’re taking the next leap—the 2025 Study will capture today’s chapter operations while using...
If you’ve been in the association space for a while, you know change is nothing new. We’ve seen shifts before, but this time it feels different. The pandemic forced us to rethink engagement, and since then, technology has been moving at lightning speed. So, what do we...
March 17 (webinar) The world is changing rapidly, and so are the needs of our members. To stay ahead, chapter and component leaders must engage in conversations that drive innovation, connection, and action. 6 Essential Conversations to have with Component &...
January 22, 2025 (webinar) We have volunteer problems … can’t find them, don’t get the right ones, have ones without a clue. Our volunteers are a lifeline for us: they connect members to services, products and our community. But they are struggling to meet the job...
We know from more than 20 years of research that volunteers are critical to our success. But the research also shows us that there’s an important strong correlation between volunteering and an impact on member loyalty and satisfaction that drives the connection...
