The 2025 edition of the Association Evolve Journal came out earlier this year! Once again, Mariner SME’s Peter Houstle and Peggy Hoffman were invited to share their insights, drawing from their extensive experience in volunteer management. Download the journal to read...
Since 2016, Chapter/Component Benchmarking research has uncovered evolving best practices. In 2022, we amplified insights by bringing in CEOs and chapter leaders. Now, we’re taking the next leap—the 2025 Study will capture today’s chapter operations while using...
If you’ve been in the association space for a while, you know change is nothing new. We’ve seen shifts before, but this time it feels different. The pandemic forced us to rethink engagement, and since then, technology has been moving at lightning speed. So, what do we...
Back in 2019 at the Association Component Exchange (CEX) conference, we asked Kiki L’Italien to be our Resident Association Chatter specialist. Her mission? Get CRPs to explain exactly what they do — as if talking to someone with no clue about associations much less...
It’s been a busy January! Along with our friend and colleague Kristine Metter, MS, CAE, we just finished up the second session of Mastering Your Volunteer Liaison Role. The daylong session, part of a two-part program, was a masterclass on honing volunteer liaison...
January 22, 2025 (webinar) We have volunteer problems … can’t find them, don’t get the right ones, have ones without a clue. Our volunteers are a lifeline for us: they connect members to services, products and our community. But they are struggling to meet the job...
