In a great conversation today with the Golf Course Superintendents Association of America, CEO Mark J. Woodward, CGCS, spoke about the value of their chapters in delivering the member experience. He started out the conversation by acknowledging the key truism “all chapters are different.”
Heard on the streets (and in conversations with chapter leaders) ... a collection of comments that might be worth a second glance:
The start of a great conversation going on over at Acronym about Creating Cheap Member Benefits, which focuses on ways to help volunteers work effectively within shrinking budgets ...
Ed Gilligan, American Express Company's vice-chairman, offered three hints that apply to associations as much as they do the corporate audience...
The time of year we reflect back on what we should be thankful for. Putting on your professional hat for just a moment … what do you have to be thankful? Your staff & colleagues? Your members? Your volunteers? Your component organizations?
Not one association mentioned an obvious strategy for weathering an economic downturn in V. Dion Haynes article appearing in the Monday, December 15, 2008 Business Section of the Washington Post, Trade Groups Regroup.
On my New Year’s resolution list is a simple item – thank my volunteers in a more personal way. Here’s a working list for making that happen:
I did it! I earned my CAE credential. That’s Certified Association Executive, the highest professional credential in the association industry (as the credential’s sponsor ASAE & The Center calls it). According to ASAE, less than 5% of all association professionals have earned the CAE – that’s more than 3,500 individuals.
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